Deep technical help, live and on screen.
SUPERFLY handles the gnarly product questions — grounded in your real docs — and walks customers through the fix on a live screen-share.
Accurate answers to hard questions
Powered by your knowledge base, it handles configuration, integration, and troubleshooting questions correctly — not vaguely.
- Answers deep technical questions
- Grounded in your real documentation
- Updates when your docs do
RAG over your product docs
Walk them through it, step by step
On a live screen-share it points to the exact setting, runs the steps, and confirms the fix — escalating only true edge cases to your team via the in-call chat.
- Step-by-step on-screen guidance
- Confirms the issue is resolved
- Escalates with full context
SUPERFLY Closer
The agent opened the call with Marko, outlined the agenda — demo the product, review results, and assess fit — then asked Marko to walk through his current situation to understand his needs.
Transcript and resolution on record
All-hours support, without the headcount.
| Traditional Support Team | SUPERFLY | |
|---|---|---|
| Response time | Hours to days | Instant |
| Availability | Business hours | Instant, 24/7 |
| Wait / queue | Long hold times | No queue, ever |
| Consistency | Varies by agent + mood | Identical every time |
| Time to scale up | 30–60 days per hire | Instant |
| Turnover risk | High — retrain again | Zero |
| Surge in demand | Tickets pile up | Handles any volume |
| Coverage | Gaps, PTO, time zones | Every customer, always |
| Salary (3 reps) | $120K–$180K / yr | $0 |
| Hiring & training | $10K–$30K / hire | $0 |
| Money-back guarantee | None | 7 days, no questions |
| Total annual cost | ~$250,000 / year | From $2.73 / day |
If it doesn't pay for itself, you don't pay.
Install it. If you don't see more booked calls turning into cash within 7 days, we refund every penny. The only thing you can lose is your no-show rate.
FAQ
Yes — grounded in your docs, it handles configuration, integration, and troubleshooting questions.
Every answer comes from your knowledge base, so it reflects your real product and docs.
It guides customers on a live screen-share so fixes are walked step by step.
True edge cases and anything outside its knowledge go to your team with the full call context.
Solve the hard tickets without the wait.
No closers to babysit. No leads going cold. Just sales being made — consistently, around the clock. Live in 10 minutes, backed by a 7-day guarantee.