Face-to-face support, any hour of the day.
Not a ticket queue — a live conversation. SUPERFLY answers questions, walks customers through fixes on screen, and escalates only the hard ones.
Real help at 2am, no wait
Customers get a live, knowledgeable answer instantly instead of waiting on a ticket — many calls at once, any hour.
- 24/7 live support calls
- No queue, no hold time
- Handles spikes with high concurrency
SUPERFLY Closer
The agent opened the call with Marko, outlined the agenda — demo the product, review results, and assess fit — then asked Marko to walk through his current situation to understand his needs.
Live call, transcript, and resolution
Answers from your real docs
Grounded in your knowledge base, it gives correct answers and walks fixes step by step — escalating the edge cases to your team via the in-call chat.
- Grounded in your knowledge base
- Guided, on-screen fixes
- Smart escalation to humans
RAG over your documentation
All-hours support, without the headcount.
| Traditional Support Team | SUPERFLY | |
|---|---|---|
| Response time | Hours to days | Instant |
| Availability | Business hours | Instant, 24/7 |
| Wait / queue | Long hold times | No queue, ever |
| Consistency | Varies by agent + mood | Identical every time |
| Time to scale up | 30–60 days per hire | Instant |
| Turnover risk | High — retrain again | Zero |
| Surge in demand | Tickets pile up | Handles any volume |
| Coverage | Gaps, PTO, time zones | Every customer, always |
| Salary (3 reps) | $120K–$180K / yr | $0 |
| Hiring & training | $10K–$30K / hire | $0 |
| Money-back guarantee | None | 7 days, no questions |
| Total annual cost | ~$250,000 / year | From $2.73 / day |
If it doesn't pay for itself, you don't pay.
Install it. If you don't see more booked calls turning into cash within 7 days, we refund every penny. The only thing you can lose is your no-show rate.
FAQ
A real, live conversation — on video if you want — not a text box that deflects.
It answers from your knowledge base, so responses match your real documentation.
Edge cases and anything outside its knowledge route to your team with full context.
Yes — it runs many calls concurrently, so there's no queue even during a spike.
Support every customer, instantly, around the clock.
No closers to babysit. No leads going cold. Just sales being made — consistently, around the clock. Live in 10 minutes, backed by a 7-day guarantee.