Proactive success for every account — not just the big ones.
SUPERFLY runs check-ins, drives adoption, catches churn risk early, and tees up renewals — at a scale no CS team could staff.
Check-ins that actually happen
Every account gets a real, live check-in on schedule — surfacing blockers and pushing adoption before problems grow, with a full transcript and data-collection record of each call.
- Scheduled check-in calls
- Drives feature adoption
- Covers your whole base
SUPERFLY Closer
The agent opened the call with Marko, outlined the agenda — demo the product, review results, and assess fit — then asked Marko to walk through his current situation to understand his needs.
Transcript plus what was collected
Spot churn risk early — and act on it
Post-call analysis scores each check-in against your criteria and flags at-risk accounts so you intervene before they leave, and books the renewal when they're happy.
- Churn-risk flagging
- Books renewals and upgrades
- Escalates to humans when needed
Evaluation success rates per criterion
All-hours support, without the headcount.
| Traditional Support Team | SUPERFLY | |
|---|---|---|
| Response time | Hours to days | Instant |
| Availability | Business hours | Instant, 24/7 |
| Wait / queue | Long hold times | No queue, ever |
| Consistency | Varies by agent + mood | Identical every time |
| Time to scale up | 30–60 days per hire | Instant |
| Turnover risk | High — retrain again | Zero |
| Surge in demand | Tickets pile up | Handles any volume |
| Coverage | Gaps, PTO, time zones | Every customer, always |
| Salary (3 reps) | $120K–$180K / yr | $0 |
| Hiring & training | $10K–$30K / hire | $0 |
| Money-back guarantee | None | 7 days, no questions |
| Total annual cost | ~$250,000 / year | From $2.73 / day |
Related use cases & features
If it doesn't pay for itself, you don't pay.
Install it. If you don't see more booked calls turning into cash within 7 days, we refund every penny. The only thing you can lose is your no-show rate.
FAQ
Yes. It runs check-ins across every account, not just the ones a human CSM has time for.
Post-call analysis flags signals of risk so at-risk accounts surface early.
Yes — it books renewals and upgrades when the account is healthy and ready.
Yes, complex or high-value situations route to your team with full context.
Give every customer a success manager.
No closers to babysit. No leads going cold. Just sales being made — consistently, around the clock. Live in 10 minutes, backed by a 7-day guarantee.